en
hu
Digital Product SalesCustomer Service & Customer ExperienceHRManufacturing Support
Customer Service & Customer Experience

How to handle large volumes of repetitive customer queries efficiently

with the help of Telekom CoMind?

Packages icon
There are too many repetitive questions coming in. Can you help?
Of course! I respond anytime, instantly and consistently. Your team can focus on more important matters, while your customers get immediate answers.

Product's benefits

24/7 availability – support whenever needed
Answers within seconds – no more customer waiting times
More accurate operator responses
Trainable and easy-to-integrate solution, regardless of topic
Better customer experience, fewer errors, lower operating costs

Here's why CoMind is worth using

  • Supports up to 65 languages from a single central knowledge base

  • Handles thousands of requests simultaneously

  • Service quality 100% guaranteed – every query answered at the same high standard

Packages

You can customize our scalable product to your company’s needs based on the packages below.

Basic

For fundamental or internal needs where the problem is easy to define

Knowledgebase setup
By client
Knowledgebase management
By client
Branding
Pre-defined
Questions/month
500
Report
Graphic
Support
5x8
Basic supported language package (HU, PL, CZ, SK, SLO, HR, GR, DE, EN, FR)
GDPR, EU AI Act and the highest Telekom Security compliance
This package interests me

Medium

For moderately complex needs involving multiple users

Knowledgebase setup
By Telekom
Knowledgebase management
By client
Branding
Custom
Questions/month
1000
Report
Graphic + .csv reports
Support
5x8
Basic supported language package (HU, PL, CZ, SK, SLO, HR, GR, DE, EN, FR)
GDPR, EU AI Act and the highest Telekom Security compliance
This package interests me

Full

For complex and frequently recurring needs

Knowledgebase setup
By Telekom
Knowledgebase management
By Telekom
Branding
Custom
Questions/month
5000
Report
Graphic + .csv reports
Support
5x8
Basic supported language package (HU, PL, CZ, SK, SLO, HR, GR, DE, EN, FR)
GDPR, EU AI Act and the highest Telekom Security compliance
This package interests me

Custom

If you haven't found the right package for your business

7000 questions/month
7x8 support
10000 questions/month
Other languages
...
Need more? Custom packages can be further expanded based on your requirements. Contact us and let’s find out together what else your business needs!
This package interests me

Just a few steps away from an effective AI solution

computer

Deployment within

4-6 WEEKS!

Step-by-step guide to the simple implementation process

Identifying the business challenge

Looking for a solution for a business challenge or to make an internal process more efficient? Interested in how our AI solution can help? Write to our experts via the website and we’ll get in touch soon! Or try AI Mode and ask the AI directly!

01. step|06

AI maturity assessment

We’ll send you a short checklist to assess your AI knowledge level and offer you a tailored solution.

02. step|06

Consultation and demo opportunity

We’ll discuss your business challenges and ideas, and even demonstrate Telekom CoMind live.

03. step|06

Request for quotation

We’ll prepare a tailored offer best suited to your company’s needs.

04. step|06

Contract signing

Once all details are settled, we’ll officially confirm our cooperation.

05. step|06

Deployment and support

We ensure a smooth start and assist with the first steps.

06. step|06

Designed for your company

During our expert consultation, we aim to find the solution that best fits your company.

  • Personalised consultation

  • Guarantee for designing the optimal solution

Fill out our contact form with your company details, and our expert will get in touch to arrange a consultation.

Contact details

Registered office

Selected package

  • Basic
  • Medium
  • Full
  • Custom